Showcase & Awards – Owners’ ExperiencePublished on 6 September 2019
The Racecourse Association (RCA) and Racehorse Owners Association (ROA) are delighted to announce the five racecourses that have been named as Finalists in the Owners’ Experience category for the prestigious Showcase & Awards.
Hosted by the RCA, the Showcase & Awards is the marquee event of British racecourses that annually celebrates first class customer experience in partnership with Moët Hennessy, Racing Post and Great British Racing.
Ayr, Bangor-On-Dee, Haydock Park, Musselburgh and Newbury have been listed as Finalists in the Owners’ Experience category. From the five Finalists, the winner will be revealed at the Showcase & Awards ceremony on Thursday 14th November at Hamilton Park Racecourse.
For this award, members of the ROA were invited to nominate racecourses for examples of where they had met and exceeded expectations relating to the raceday experience for owners. The Showcase principles of excellence and innovation were paramount in the selections, with the five Finalists receiving multiple nominations from ROA members.
Caroline Davies, RCA Racecourse Services Director, said, “I am thrilled for the five racecourses named as Finalists in the Owners’ Experience category at the 2019 Showcase & Awards.
“I extend my congratulations to the teams in being named as Finalists and wish them the best of luck ahead of the Awards ceremony at Hamilton Park Racecourse on Thursday 14th November.”
Charlie Liverton, ROA Chief Executive, said, “The owners raceday experience is a hugely important part of the wider racehorse ownership experience and this is reinforced to the ROA by owners, daily. There have been a number of improvements across the country at racecourses that should, rightly, be celebrated and our thanks and congratulations go to this year’s finalists.”