Bangor-on Dee-Races Limited
TERMS AND CONDITIONS and RACECOURSE REGULATIONS
Please read these terms carefully before using this Website. IMPORTANT LEGAL NOTICE
TERMS & CONDITIONS
ATTENTION: This legal notice applies to the entire contents of this website under the domain namewww.bangorondeeraces.co.uk (website) and to any correspondence by e-mail between us and you using this Website indicates that you accept these terms [regardless of whether or not you choose to register with us]. If you do not accept these terms, do not use this Website. This notice is issued by Bangor on Dee Races Limited (Company).
1.1 You may access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
1.2 By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this Website immediately.
1.3 The Company may revise this legal notice at any time by updating this posting. You should check this Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this Website.
2.1 You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) the Company’s copyright and trade mark notices and this permission notice appear in all copies.
2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from this Website other than in accordance with paragraph 2.1 above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
2.3 Subject to paragraph 2.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company’s prior written permission.
2.4 Any rights not expressly granted in these terms are reserved.
3. SERVICE ACCESS
3.1 While the Company endeavours to ensure that this Website is normally available 24 hours a day, the Company shall not be liable if for any reason this Website is unavailable at any time or for any period.
3.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.
4. VISITOR MATERIAL AND CONDUCT
4.2 You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
4.3 You may not misuse the Website (including, without limitation, by hacking).
4.4 The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.
5. LINKS TO AND FROM OTHER WEBSITES
5.1 Any links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. The Company has not reviewed these third party websites and does not control and is not responsible for these websites or their content, availability or privacy practices. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
5.2 You may not create links to this Website without the Company’s prior written consent and then provided only that you do not replicate the home page of this Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the Company’s logo or any reference whatsoever to Bangor-on-Dee Racecourse, its events and products ;
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that the Company is endorsing any products or services other than its own;
(d) you do not misrepresent your relationship with the Company nor present any other false information about the Company;
(e) you do not otherwise use any reference to Bangor-on-Dee Races 7 Racecourse, Chester Racecourse, the Company or any of its trade names or trade marks displayed on this Website without express written permission from the Company;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
5.3 The Company expressly reserves the right to revoke any consent or right granted in paragraph 5.2 for breach of these terms and to take any action it deems appropriate.
5.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of paragraph 5.2.
6.1 Each registration is for a single user only. The Company does not permit you to share your user name and password with any other person nor with multiple users on a network.
6.2 Responsibility for the security of any passwords issued rests with you.
7.1 While the Company endeavours to ensure that the information on this Website is correct, the Company does not warrant the accuracy and completeness of the material on this Website. The Company may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and the Company makes no commitment to update such material.
7.2 The material on this Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with this Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.
8.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company’s group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
8.2 Nothing in this legal notice shall exclude or limit the Company’s liability for:
(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
(b) fraud; or
(c) misrepresentation as to a fundamental matter; or
(d) any liability which cannot be excluded or limited under applicable law.
8.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
9. GOVERNING LAW AND JURISDICTION
This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.
Terms & Conditions
Chester Racecourse and Bangor-on-Dee Racecourse
ALL BADGES, CAR PARK LABELS AND HOSPITALITY PACKAGES ARE SOLD SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS:-
1. These Terms
All persons purchasing tickets or badges and/or visiting the Racecourse are admitted subject to the regulations and to the rules of racing set out in these Terms. If you don’t understand, or have any questions relating to these Terms, please contact the Company.
2. Definitions used in these Terms
“Company” means Chester Race Company, our details are set out at the end of these Terms;
“Customer” means the purchaser of Tickets and/or (in respect of Part 2) an attendee at the Racecourse;
“Ticket” means any ticket, badge car park pass, hospitality badge and Privileged Access Swipe System (PASS) cards;
“Racecourse” means, as appropriate the Chester Racecourse, Chester CH1 2LY or the Bangor-on-Dee Racecourse, Overton Rd, Bangor-on-Dee, Wrexham LL13 0DA and includes all surrounding land, facilities and car parks owned or controlled by the Company;
PART 1 PURCHASE OF TICKETS
3. Our Contract
3.1 The Company cannot guarantee the validity of Tickets purchased anywhere other than via the Company or authorised agents or resellers. If in doubt, please check with us.
3.2 Tickets remain the property of the Company at all times. Tickets are not transferable and shall not be offered for sale in the course of business, coupled or bundled with any other product or service or for commercial or promotional purposes or offered as part of a competition prize without the prior consent of the Company (acting in its sole discretion). Any Ticket issued in breach of this clause is void and the Company may refuse entry or eject anyone from the Racecourse without refund and may take legal action.
3.3 Tickets are not for sale to under 18s.
3.4 For non-hospitality/business orders, acceptance of an order by a Customer will take place when the Company confirms on the call (for telephone sales) or emails the Customer to confirm acceptance (for website sales). At which point a contract will come into existence between the Customer and the Company.
3.5 If the Company is unable to accept an order (e.g. payment is declined), the Company will inform the Customer at the point of the booking and not charge the Customer for the Ticket.
3.6 Hospitality orders or an order by a business Customer require entry into a contract. A provisional booking will be made and the Company shall send out the details of the booking with the relevant terms either by email format or a contract format. The Customer must confirm acceptance of the booking details within 7 days or the provisional booking will expire. Acceptance will occur when the Customer has indicated acceptance of the booking. This can be done e.g. by sending a written confirmation such as an email, telephoning us to confirm or by sending a deposit/full payment (as applicable), or (in the case of a contract document) by signing and returning the document. Once accepted, a contract is in effect and the Customer and Company are bound by its terms, provided that until the Company receives the deposit or full payment (as required in the booking details) in full and cleared funds it may cancel the booking and contract without liability.
3.7 If the Customer wishes to make a change to the Ticket the Customer has ordered the Customer should contact the Company as soon as possible. The Company will confirm if the change is possible, or not. If it is possible the Company will let the Customer know about any price changes (which may include cancellation fees) or anything else required as a result of the requested change. The Customer can then confirm if they still wish to go ahead with the change.
4. Providing the Tickets
4.1 During the order process the Company will let the Customer know how and when the Company will provide the Tickets. Any delivery costs will be set out during the order process and are displayed on the website. Delivery of Tickets is usually by Royal Mail special delivery. Please see clause 16.6, and contact us if Tickets are not received.
4.2 If the Customer has asked to collect the Tickets from the Racecourse the Customer can collect them at any time during our working hours as set out on our website.
4.3 The Company may need certain information from customers to supply the Tickets. If the Customer does not provide this information within a reasonable time of request, or gives incomplete or incorrect information, the Company may end the contract. The Company will not be responsible for supplying the products late or not supplying any part of them if this is caused by the Customer not giving us the information the Company need within a reasonable time.
5. Price and Payment
5.1 The price of the Ticket (which includes VAT) will be the price indicated when the Customer places their order. The Company reserves the right to charge VAT (or any other applicable tax/levy) on any other services supplied including sponsorship and corporate hospitality.
5.2 Unless otherwise agreed by the Company, the Customer must pay for the Tickets upon ordering. Where the Company agrees to invoice the Customer for Tickets, payment must be received no later than 7 days after the date of the order (30 days for hospitality orders). Notwithstanding the foregoing, all Tickets must be paid for no later than 14 days prior to the date of event to which the order relates (including invoiced orders and hospitality). No Tickets will be despatched or made available for collection until payment is received in full. Payment upon ordering is required if the relevant event takes place within 30 days of the order.
5.3 It is always possible that, despite our best efforts, some of the Tickets the Company sell may be incorrectly priced. The Company uses reasonable care to check prices are correct before accepting an order so that, where the Ticket’s correct price at the order date is less than our stated price, the Company will charge the lower amount. If the Ticket’s correct price at the order date is higher than the price stated to the Customer, the Company will contact the Customer for instructions before the Company accepts the order. If the Company accepts and processes the order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by the Customers as a mispricing, the Company may end the contract, refund the Customer and require the return of any Tickets issued.
6. Rights to End the Contract
6.1 If what the Customer has bought is misdescribed the Customer may have a legal right to end the contract and get a replacement or some or all of their money back.
6.2 If any of the issues at 6.2 a) – c) happen, the Customer may end the contract immediately on notice and the Company will refund the Customer in full for unused Tickets (provided a race meeting has not occurred) and the Customer may also be entitled to compensation. The reasons are:
a) The Company has told the Customer about a change to a Ticket or to these Terms which the Customer does not agree to (but not a change to a race meeting itself, see clause 17);
b) The Company has told the Customer about an error in the price or description of the race meeting for which the Customer has ordered a Ticket and the Customer does not wish to proceed;
c) The Customer has a legal right to end the contract because of something the Company has done wrong.
6.3 No other cancellation of Tickets and/or related hospitality bookings will be considered once a booking has been processed, unless the race meeting is abandoned (see clause 16) or as otherwise permitted under these Terms. Requests for cancellations and refunds due to extraordinary circumstances may be considered and reviewed on an individual basis. Non-attendance at a race meeting by a Customer shall not be grounds for a refund.
7. How to End the Contract With Us
7.1 To end the contract, please contact the Company using the contact details at the end of these Terms. Where promised, the Company will refund the price paid for Tickets including delivery costs, by the method the Customer used for payment within 14 days. However, the Customer must return the Tickets and the Company may make deductions from the price where the Company is entitled to do so. The Company will make any refunds due to the Customer as soon as possible.
7.2 Refunds, other than those covered by clause 6, 10.7, 17.2 and 16 will not be considered. Cancellation of hospitality bookings cannot be considered once a booking has been processed.
7.3 Hospitality badges are sold on the understanding that no money in respect of the unused badges will be reimbursed.
8. Our Rights to End the Contract
The Company may end the contract at any time by writing to the Customer if the Customer does not make payment when it is due in accordance with clause 5.2 and the Customer still does not make payment within 10 days of the Company reminding the Customer that payment is due or the race meeting occurs. The Company may also end the contract where set out in these Terms.
9. Personal Information
9.2 All personal data shall be recorded for as long as required on the Chester Race Company Ltd Database. This database is owned and used solely by the Chester Race Company Group, which comprises Chester Race Company Limited which owns and controls both Chester Racecourse and Bangor on Dee Racecourse.
9.3 The Company will only give your personal information to third parties where the law either requires or allows us to do so, or where you have given us consent to do so (either during the order process or otherwise).
PART 2 CHESTER RACE COMPANY REGULATIONS AND NOTICES
10.1 Entry into, and the right to remain within the Racecourse is subject to the following Terms. By entering into the Racecourse, all attendees (hereafter referred to as the Customer) accepts and enters a legally binding contract with the Company to enter and remain at the Racecourse for the duration of the race meeting or event on the following Terms and any supplementary rules, guidelines and requests the Company may publish and impose from time to time. These Terms apply whether or not the Customer paid for, or has been issued with, a Ticket or other permission to enter the Racecourse.
10.2 Entry to, and the right to remain in, the Racecourse is at the Company’s sole discretion at all times. The Company reserves the right to refuse admission to and/or to remove from the Racecourse, in its absolute discretion and without giving any reasons, any person.
10.3 The Company may refuse admission/remove any person failing to comply with any of these Terms, any person whose presence is (in the Company’s absolute discretion) undesirable, any person who is unruly, a source of danger, offence or annoyance, anyone who has or is likely to commit a criminal offence, or anyone who has previously been refused access to and/or removed from the Racecourse. The Company shall have no obligation to give any reason.
10.4 Every Customer entering the Racecourse shall be deemed to have accepted all of The Rules of Racing as published by the British Horseracing Authority from time to time. A copy may be provided by the Company upon request.
10.5 The Company reserves the right to search or conduct a number of searches of Customer’s baggage or vehicles at any time while at the Racecourse. Refusal to permit a search may result in being required to leave the Racecourse.
10.6 Permission to enter the Racecourse does not guarantee entry to the Racecourse or any particular area within it. Where badges, car park labels or hospitality packages are sold for a specified area of the Racecourse, the Company will use reasonable endeavours to ensure the specified area is available for use at the specified time. If however the specified area cannot be used for reasons not within the control of the Company then the Company shall be entitled to offer a reasonable alternative. If no alternative is offered by the Company the customer will be entitled to a full refund as per clause 6.2.1.
10.7 Tickets may provide or restrict access to certain areas of, or enclosures in, the Racecourse. Transfers between enclosures may be possible on the day, subject to availability.
10.8 The Company may retain records of any suspected misuse of Tickets or other documents and any serious misbehaviours of any Customer and share them with other racecourses, the Police and the British Horse Racing Authority.
10.9 In the case of emergency, or if a fire alarm is activated, all attendees of the Racecourse must follow the instructions given by the PA system, the stewards, the police, the Company’s staff or as displayed on the digital screens.
11.1 PLEASE NOTE: The following rules and regulations apply to all attendees:
a) Badges: must be securely attached to Customers (or their possessions) on race days and must be visible at all times when at the Racecourse. All Tickets must be shown to the Company or its employees and agents on demand. Failure to display may result in paying the full price admission to the relevant enclosure/stand for that day or removal from the Racecourse.
b) Dress Code: Customers in the County Stand and Winning Post enclosure are required to observe a strict dress code. Gentlemen are required to wear a suit jacket, collar and tie. Ladies are required to wear smart dress. No jeans or tracksuits are allowed. These standards of dress also apply to patrons in all hospitality and restaurant facilities. Shorts, sportswear and trainers will not be permitted in Tattersalls. Novelty clothing (i.e. fancy dress) is not permitted in the County Stand, Tattersalls and Winning Post, the Company has sole discretion whether something constitutes fancy dress. If clothing is deemed to be offensive or inappropriate in any way the Company has the right to prevent the wearer from coming into the Racecourse. Branded / promotional clothing is not allowed on the course.
c) The climbing of fences, stands and any other buildings is forbidden. Trespassing on the racetrack, except at designated crossing points, is disallowed at all times.
d) Please observe the designated no drinking areas. Food and alcoholic beverages cannot be brought into any Racecourse enclosure, except the Open Course and car park picnic area (please see the rules in the Appendix).
e) All attendees under the age of 18 must be accompanied by an adult. Children under the age of 18 are admitted free of charge in the general enclosures on race days provided they are accompanied by a responsible adult, however a child attending a hospitality area will attract a charge. No person under the age of 18 is permitted in the Winning Post enclosure at any time.
f) Gambling and the consumption of alcoholic beverages by Racegoers under the age of 18 are strictly prohibited.
g) Cigarettes (including e-cigarettes) shall not be used in designated ‘no smoking’ areas of the Racecourse.
h) The use of drones or similar is strictly prohibited at or over the Racecourse.
i) Flags, banners and other articles and any behaviour such as drunkenness, drug use or dealing, abusive conduct, singing or shouting which may constitute an annoyance to spectators or distract or frighten the horses are prohibited. The Company may advertise a list of prohibited articles, which Customers must adhere to.
j) Items used for any marketing or promotional activity (howsoever used, whether official or unofficial) whether for personal, charitable commercial or political concerns is not permitted without prior written authorisation by the Company.
k) No dogs are allowed anywhere on the Racecourse (with the exception of aid dogs) and must not be left in vehicles.
Any person failing to comply with the above rules, or any reasonable instructions from a steward, member of Racecourse staff, the police or any member of the emergency services may be ejected from the Racecourse.
12. Photography, Phones and Other Mobile Communications Devices
YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CONDITION: Non-compliance with the following provisions will constitute a serious breach of these Terms, as a result of which we shall have the right to cancel and withdraw any Ticket or other entitlements issued to you and eject you from the Racecourse. Use of cameras, video equipment, laptop and other computer equipment, mobile telephones and other telecommunications devices at the Racecourse is strictly controlled and limited. You are not permitted to make any commercial use of any audio/visual coverage, still images or data relating to racing at the Racecourse
12.1 Customers shall not use any device or technology to capture, record, store, transmit or broadcast any data relating to any race, fixture or other race-related activity at the Racecourse, unless expressly permitted to do so by clause 12.2 below .
12.2 Customers may use mobile devices and point-and-shoot or compact cameras to capture images for your own private and domestic use (but shall not use professional level photography or filming equipment). The Company may specify areas of the Racecourse, or events, that must not be recorded in anyway. The following rules apply:
a) photography on the racing surface is strictly forbidden;
b) flash photography is strictly forbidden; and
c) you must not allow a third party to use such images for any commercial purpose and must notify the Company immediately if you become aware of any unauthorised use of those images.
12.3 The Customer agrees that all copyright and other intellectual property rights in any unauthorised still, audio, visual, audio-visual coverage or other data shall be assigned to the Company on creation. If these Conditions are not sufficient to give effect to this assignment the Customer will do all such things and execute all such documents as the Company may require to transfer ownership of those rights to the Company.
12.4 Unless specifically permitted by these Terms, Customers shall not use mobile telephones or any other communications device whilst on the Racecourse to communicate with anyone outside the Racecourse for the purpose of or in connection with any betting.
12.5 Customers may use mobile telephones or any other communications device whilst on the Racecourse to connect to the Racecourse Wi-Fi that is generally made available to Customers by the Company, for the purpose of accessing, and making full use of, certain betting websites. The full list of betting websites that the Company agrees to make available to Customers through the Racecourse Wi-Fi from time to time will be listed on the webpage that Customers will be automatically directed to when connecting to the Wi-Fi If such Wi-Fi activates are permitted on that raceday.
12.6 Amateur photographers with professional equipment (being anything more than the items noted in clause 12.2) shall contact the Company prior to entry onto the Racecourse for permission and may be required to enter into a further agreement.
12.7 The Company reserves the right to confiscate any equipment or device (including mobile phones cameras or other devices) used in connection with photography or videography and storage of such audio/visual content or data that is in a Customer’s possession and delete any such content if the Company believes the Customer has breached or is likely to breach this clause 12.
13. Media, Professional Photographers and Traders
13.1 No Customer is permitted to report on, broadcast or otherwise write any article about a race or fixture at the Racecourse. The Customer will need to enter into a supplementary agreement with the Company if they wish to undertake any press or associated activities at the Racecourse.
13.2 All commercial and professional photographers must have obtained express permission to enter the Racecourse and capture images. All such photographers shall comply with such additional terms we may require, and/or with the RCA Press Badge Conditions (http://www.britishracecourses.org/assets/1854/RCA%20Press%20Badge%20Cond…) and the British Horseracing Authority General Instruction 5.2 (http://www.britishhorseracing.com/wp-content/uploads/2014/03/Binder5.pdf), and provide satisfactory evidence of holding sufficient public liability insurance prior to arrival.
13.3 All traders and other persons wishing to undertake commercial activities in the Racecourse require prior written permission of the Company, and may be subject to additional terms and conditions. The Company may expel and/or confiscate equipment, stock or other materials in the possession of any one carrying out unauthorised activities.
13.4 It is a condition of entry that only individuals possessing a valid betting badge and occupying an authorised pitch are entitled to lay bets. Anyone contravening this condition will be evicted. Additional terms apply to individuals seeking authorisation to lay bets at the Racecourse.
14. Media Coverage and Promotional Activities
14.1 The Customer acknowledges that many races and events are given coverage by the media (including, but not limited to, print media, television and other broadcast media and digital media). In addition the Racecourse may use photography and other recordings for promotional purposes (including, but not limited to, promotion in print media, television and other broadcast media, promotional material, social media and online or other digital media). Customers, their children and/or horses may appear in such coverage and/or material. Customers shall have no right to object to, or demand any payment in respect of, your, your horse’s or your children’s inclusion in any such coverage whether produced by the Customer or by third parties authorised by the Company.
14.2 By entering the Racecourse, Customers consent (for yourself and on behalf of any under 18’s in your care) to the passing of still or moving images of you/them to third parties authorised by the Company for the purposes of the production of material to be used solely for the promotion of the Racecourse. On request, the Customer will give any additional consents or waivers required for the unrestricted lawful use of any coverage (if any) without request for payment or imposing any other conditions.
15. Our Responsibility for Loss or Damage Suffered By You
15.1 Any property brought onto the Racecourse by a Customer is done so at the risk of the Customer.
15.2 Customers accept that due to their nature, race meetings are not without risk. Customers must remain vigilant and exercise a reasonable degree of caution and care for themselves and others around them at all times.
15.3 The Company shall have no liability for any loss, injury or damage to Customers or their property save where such loss or damage arises due to the negligence of the Company, its agents or employees or arises. If the Company is responsible for loss, injury or damage the Customer suffers that is a foreseeable result of our negligence, the Company’s total liability shall not in any circumstances exceed £1,000.
15.4 The Company does not exclude or limit in any way our liability to the Customer where it would be unlawful to do so including liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.
15.5 Nothing in these Terms affects the statutory rights of any Customer attending the Racecourse as a consumer.
15.6 If the Customer is a commercial entity or business, the Company has no liability to the Customer for any loss of profit, loss of business or revenue, business interruption, loss of business opportunity, costs or expenses or any other indirect or consequential loss, whether foreseeable or not.
16. Abandonment and Lost Tickets
16.1 In the event of abandonment before the race day, the Company will offer a full refund on all Ticket costs. Alternatively, the Customer may either (a) transfer their Ticket to a later event or (b), where the race day is rearranged, to the rearranged event. The Company will use reasonable endeavours to inform customers of the cancellation prior to the event.
16.2 In the event of abandonment on the race day up to the ‘Weighed-In’ of the first race, the Company will offer a full refund on all Ticket costs and car parking costs. Alternatively, the Customer may reclaim their parking costs and either (a) transfer their Ticket to a later event or (b), where the race day is rearranged, to the rearranged event.
16.3 In the event of abandonment on the race day after the ‘Weighed-In’ of the first race up to the ‘Weighed-In’ of the third race or nominated feature race (whichever is later) there will be a 50% refund of Ticket and car parking costs. In the event of abandonment thereafter there will be no refunds.
16.4 No cash returns will be paid on the day. All refunds to be administered by post. Where the Customer is entitled to any refund for abandonment, the Customer must:
a) Make a note of the reference numbers of all Ticket and car park labels.
b) Send the Tickets and/or labels along with a covering letter stating the full name and address of the sender and if different from that of the sender, the full name and address of the purchaser of the Tickets or labels to the Company at the address below. To be valid, requests for refunds must be received in writing within one month of the date of the abandoned race day. The Company shall have no responsibility or liability of any nature in respect of any refund request received after that time.
16.5 In the event of abandonment at any time on the day of racing, there will be no refund or price reduction in respect of Box, Room or Chalet hire charges or other hospitality charges save where either: a) the Company agrees otherwise, or b) the cause of the abandonment prevents the safe use of facility during the period of hire.
16.6 In respect of annual memberships and abandonments at Chester or Bangor-on-Dee, the customer recognises that abandonments of some
fixtures are possible and that the annual membership confers other benefits during the period of membership (reciprocals, discounts and offers).
As such, any refunds in respect of abandonments is at the full discretion of the company
16.7 Lost or stolen Tickets will not be replaced. Replacements must be purchased. If after race day a lost Ticket is found, the Customer may submit it for a refund as per the above process. Provided the Ticket has not been used, a refund will be provided.
17.1 Where entertainment or hospitality is provided, Customers accept upon entry to the Racecourse that hosts may use humour or humorous anecdotal stories to entertain. Such humour may arise out of direct references to individual members of the audience or out of references to matters which are sensitive to certain members of the audience. Except where such references are discriminatory under the law, the Customer accepts such humour as part of the condition of entry and the Company has no liability in respect of any hurt feelings, anguish, distress, indignation or alleged discrimination in respect of any Customer.
17.2 Certain racing days may feature advertised events such as (but not limited to) specific feature races (hereafter for this clause “races”) or music performances. Such races or performances may be cancelled due to circumstances outside of the Company’s control of the Company. There is no guarantee that any such race or performance shall take place nor any representation or warranty is made as to the nature or quality of such race or performance. The Company is not obliged to refund or exchange Tickets due to any alteration or cancellation of a specific race or performance, however the Company may issue partial refunds of Ticket prices where the Company (in its sole discretion) considers it appropriate to do so.
18. Other Important Terms
18.1 All vehicles parked or stored at the Racecourse are parked at the owner’s risk and the Company accepts no responsibility for such vehicles. Drivers must be driven with utmost care at the Racecourse and drivers must adhere to all written and verbal instructions, directions and signs. The Company reserves the right to require any vehicle be moved, or to move the vehicle, if it is not parked in an appropriate designated area or if it obstructs the smooth operation of the Racecourse or causes a hazard. Parking or setting down on the side is prohibited other than at official car parks.
18.2 This contract is between the Customer and the Company. No other person has right to enforce its terms. The Company may transfer our rights and obligations under these terms to another organisation. The Customer may only transfer the Customer’s rights or obligations under these terms to another person if the Company agrees to this in writing.
18.3 If any court or relevant authority decides that any part of this Contract is unlawful, the remaining paragraphs will remain in full force and effect.
18.4 No failure or delay to enforce the Company’s rights under these Terms should be construed as a waiver of the Company’s rights under the Terms.
18.5 These Terms are governed by English law and the courts of England and Wales shall have exclusive jurisdiction, save that where a Customer is a consumer and lives in a different country within the UK, the Customer may instead elect to bring legal proceedings in either in the country where they live or the English and Welsh courts.
18.6 Lost property enquiries should be made to the Box Office. Lost children should be reported to the stewards or to the police.
Chester Racecourse and Bangor-on-Dee Racecourse are owned and operated by Chester Race Company Limited, a company registered in England with company number 00037600 with a registered address of The Racecourse, Chester, Cheshire, CH1 2LY.
For general admission ticket matters please contact the box office on 01244 304610. For hospitality related matters please contact the hospitality sales team on 01244 304631.
Open Course and Car Park Picnic Rules
Subject always to the discretion of the Company:-
The following General Conditions apply to all Attendees.
1.1 All Attendees who enter the Racecourse (including all surrounding land, car parks and other facilities which are under the ownership and/or control of the Racecourse) shall be deemed to have accepted these Conditions. Attendees are admitted to the Racecourse strictly subject to these Conditions. There are no exceptions.
1.2 Whilst these Conditions are intended to be comprehensive, Attendees are admitted to the Racecourse on the basis that they will comply with both the letter and the spirit of these Conditions.
1.3 All Attendees are permitted access to the Racecourse at our discretion and must conduct themselves on the Racecourse in accordance with all reasonable rules, requests and guidelines which we may publish and impose from time to time. We reserve the right to amend and supplement these Conditions by publishing additional and supplementary conditions and guidelines from time to time (Variations). Variations will be effective to vary these Conditions on such basis as we may stipulate and may be of permanent or temporary effect. We will take all reasonable steps to bring any Variations to your attention.
2.1 Badges, Privileged Access Swipe System (PASS) Cards, tickets and other entitlements to enter the Racecourse are non-transferable. They may not be transferred, sold, offered for sale, coupled or bundled with any other product or services or used for any commercial or promotional purpose whatsoever without our consent (which we may withhold in our absolute discretion).
2.2 All badges, PASS Cards, tickets and other entitlements issued by us or on our behalf shall remain our property at all times. We reserve the right to require the immediate return of all badges, PASS Cards or tickets at any time.
2.3 These Conditions apply to all Attendees irrespective of whether or not an Attendee has paid for admission and whether or not an Attendee has been issued with a badge (of any type), PASS Card or other ticket, document or entitlement to enter the Racecourse.
2.4 We are entitled to impose these Conditions of entry on badgeholders, PASS Card holders and all other Attendees in addition to any terms and conditions to which a badge, PASS Card or other entitlement may have been issued or granted. Holders of badges, PASS Cards or other entitlement may only enter the Racecourse subject to these Conditions. In the event of any inconsistency between these Conditions and any terms and conditions upon which any badge, PASS Card or other entitlement has been issued these Conditions will prevail.
2.5 No refund shall be given in respect of any unused part of any badge or other entitlement.
2.6 Any Attendee (including any member) holding any badge, PASS Card, ticket or other entitlement will be admitted only on presentation of the relevant badge, PASS Card, ticket or other entitlement. Any Attendee who fails to bring his or her badge, PASS Card, ticket or other evidence of entitlement to a fixture will only be admitted on payment of the full daily admission price for the relevant enclosure (if any) applicable on the day.
2.7 Attendees must ensure that badges are securely attached to their clothing on racedays and visible at all times and otherwise show badges, PASS Cards, tickets and other entitlements to officials at any time upon request.
We accept no responsibility for lost or stolen badges, PASS Cards, tickets or other entitlements. The Racecourse has no obligation to replace a lost or stolen badge, PASS Card, ticket or other entitlement. In the event that we decide to replace a lost or stolen badge, PASS Card, ticket or other entitlement we may charge a fee to do so.
4.1 Permission to enter the Racecourse does not constitute guaranteed entry to any particular area of the Racecourse or any Racecourse buildings or facilities. We reserve the right to refuse or condition access to areas of the Racecourse from time to time and on a temporary or permanent basis.
4.2 Unless we give specific permission (either in the Special Conditions or otherwise from time to time) Attendees are prohibited from entering the Weighing Room, the Stewards’ Room, the Sampling Unit, the Racecourse Stables, the Judges’ Box, the Winners’ Enclosure, the Parade Ring, the Racecourse Data Collection Area and any other areas marked private or to which we may restrict access from time to time.
4.3 Children under twelve are not allowed to enter the Winners’ Enclosure or the Parade Ring in any circumstances.
4.4 No badge, PASS Card, ticket or other entitlement guarantees access to the Racecourse or any area of the Racecourse.
4.5 The badge, PASS Card, ticket or other entitlement to entry issued to an Attendee may restrict access to certain areas of the Racecourse including the various enclosures. Where a badge, PASS Card or other entitlement restricts access to some or all enclosures, transfers between enclosures may be possible on a raceday. Transfers will be subject to application at the Transfer Kiosk.
4.6 No badge, PASS Card or other entitlement gives any Attendee any right to receive, use or exploit any racing data, audio, visual or audio-visual coverage of any race or fixture. Any coverage or data made available at the Racecourse is made available for the personal use and consumption of Attendees only and redistribution to any person outside the Racecourse is strictly prohibited.
5.1 We reserve the right at any time and without prior notice to refuse admission to or expel any Attendee who, in our reasonable opinion:
5.1.1 has breached or is likely to breach these Conditions and any Variation (as described in Condition 1.3);
5.1.2 has or is likely to commit an offence or otherwise do anything which is unlawful; and/or
5.1.3 behaves or is likely to behave in an unacceptable or unruly manner or in a manner likely to cause offence to other Attendees.
5.2 All Attendees must follow the reasonable written and/or verbal instructions of Racecourse safety stewards, other staff and officials and the police or other emergency services at all times.
5.3 We reserve the right to require any Attendee to leave the Racecourse, or to remove an Attendee from the Racecourse, without giving a reason.
5.4 In the interests of safety we may request to conduct personal body searches of Attendees and/or search their personal belongings. We shall be entitled to refuse entry to or expel from the Racecourse any Attendee who refuses to comply with such a request.
5.5 The following items must not be brought onto the Racecourse: knives, fireworks, smoke canisters, air-horns, drinking glasses, bottles or other glass or similarly breakable containers, cans, poles and any other article that might be used as a weapon and/or may in our reasonable opinion compromise public safety. Any Attendee in possession of such items will be refused entry to the Racecourse or expelled.
5.6 The following are prohibited on the Racecourse:
5.6.1 flags, banners and other articles and any behaviour which may distract or frighten the horses;
5.6.2 any behaviour which may disrupt or impair the experience of other Attendees;
5.6.3 climbing fences, stands or any other structures or buildings;
5.6.4 throwing any object without lawful authority or excuse;
5.6.5 obstruction of gangways, access ways, exits, entrances, stairways and similar places;
5.6.6 damaging or defacing Racecourse property; and
5.6.7 smoking in any designated “No Smoking” areas.
5.7 We reserve the right to designate any and all areas of the Racecourse as “No-Smoking” Areas from time to time.
5.8 From time to time we will close race track crossings for safety reasons. Attendees are prohibited from attempting to cross any closed crossing or attempting to cross the race track other than at an open crossing.
There is at present no Dress Code for Bangor on Dee Races, however, we suggest smart casual. We may at our discretion implement a dress code for particular race days, for specific enclosures on race days and/or any other areas of the Racecourse where a particular dress code is required. All Attendees must comply with the dress code for each race day, for each enclosure and/or any other areas of the Racecourse where a dress code may be in force from time to time. We reserve the right to refuse an Attendee access to any area of the Racecourse where a dress code is in force with which the Attendee is not complying.
7.1 Only those Attendees who have been given express prior permission by us to trade, advertise, distribute leaflets or conduct any other commercial or promotional activities on the Racecourse may do so. Trading, advertising, leafleting and commercial or promotional activities by all other Attendees is strictly prohibited. This prohibition extends to and includes:
7.1.1 any unauthorised badge, ticket or racecard sellers or hawkers; and
7.1.2 any person directly or indirectly involved in the collation and/or distribution of any audio, visual, audio-visual coverage of or data relating to any race or fixture at the Racecourse or any other British racecourse which has not been expressly permitted in advance by us.
7.2 We reserve the right to confiscate any equipment, stock or other materials in the possession of any Attendee whilst on the Racecourse who is, or whom we reasonably believe to be, involved in unauthorised trade, advertising, leaflet distribution or other commercial or promotional activities.
7.3 We reserve the right to take such legal action (including where appropriate obtaining injunctive and other relief) against or in respect of any person who is in breach of this Condition 7, who has in the past breached this Condition 7 (or any equivalent prior provision) or whom we reasonably believe will breach this Condition 7.
7.4 Where any unauthorised advertising or other sponsorship, promotional or marketing material is distributed to Attendees outside the Racecourse including but not limited to items of clothing, we reserve the right to refuse entry to any Attendee in possession of such material and to confiscate such material from Attendees within the Racecourse.
No Attendee may lay bets or otherwise conduct any betting or gaming business whilst on the Racecourse unless specifically entitled to do so by us. This does not prohibit Attendees placing bets with those on-course bookmakers or other properly authorised betting businesses.
No food or drink can be taken into the Paddock Enclosure by Attendees. However it is allowed in the Open Course Enclosure.
Please note: Non-compliance with the following provisions may constitute a serious breach of these Conditions, as a result of which we may have the right to cancel and withdraw any badge, PASS Card, tickets or other entitlements issued to you. Use of cameras, video equipment, laptop and other computer equipment, mobile telephones and other telecommunications devices at the Racecourse is strictly controlled and limited. You are not permitted to make any commercial use of any audio/visual coverage, still images or data relating to racing at the Racecourse.
10.1 Save as expressly permitted by these General Conditions and any Special Conditions, no Attendee may use any device, technology or communications system to capture, record, store, broadcast, transmit, make available or otherwise disseminate by digital or any other means any still (including photographic), audio, visual, audio-visual coverage or record of, or any data available at the Racecourse relating to, any race or any fixture at the Racecourse or any other British racecourse. The prohibition shall extend to any coverage or record in any form (including audio/visual and data) of any activity occurring on the Racecourse in addition to the running of any race itself including, without limitation, all activities involving the preparation of any horse or jockey for any race, the parading of any horse in the Parade Ring, any activity in the Weighing Room, the Stewards’ Room, the Sampling Unit, the Racecourse Stable, the Judges’ Box, the Winners’ Enclosure and the Racecourse Data Collection Area.
10.2 Subject to the following Conditions, Attendees may use devices to capture still images (but not moving images or any audio) in the form of photographs or similar (Stills) for private and domestic use only. The following Conditions apply:
10.2.1 Photography on the racing surface is strictly forbidden.
10.2.2 Flash photography is also strictly forbidden.
10.2.3 Attendees shall use Stills for private and domestic purposes only and no other purposes. In particular, no Attendee shall sell, licence, assign, syndicate, distribute or otherwise exploit or make available any Still for gain, profit or any commercial purpose whatsoever, nor shall any Attendee permit any person to do so on his or her behalf.
10.3 Save as expressly permitted by any Special Condition no Attendee may use any mobile telephone, computer or other device or telecommunications equipment or system to capture, store and/or distribute (whether by way of speech or the electronic transmission of any data in any form) any data or information concerning or relating to any race, fixture or other race-related activity at the Racecourse including but without limitation, and by way of example only, any information relating to runners and riders, conditions (including going and weather conditions), silk colours, weights, changes to racecards, betting odds (including on-course betting odds and other betting related information), starting information, in-race information, race results and the results of any enquiry.
10.4 By accepting these Conditions you agree that all copyright and other intellectual property rights in any unauthorised Still, audio, visual, audio-visual coverage or collation of data shall be assigned to us. To the extent that these Conditions are not sufficient to give effect to this assignment you will do all such things and execute all such documents as we may require from time to time to give effect to such assignment.
10.5 Save as expressly permitted by any Special Condition Attendees may not use mobile telephones or any other communications device whilst on the Racecourse to communicate with anyone outside the Racecourse for the purpose of or in connection with any betting.
10.6 We reserve the right to confiscate any camera, video equipment, mobile telephone, radio and any telecommunications or other device (including computer similar equipment) and any media or device upon which any audio/visual content or data may be stored where it has been in the possession or under the control of any Attendee who has breached or is likely to breach this Condition 10 or any person associated with such an Attendee.
Without prejudice to Condition 10, other than persons specifically admitted to the Racecourse on the basis of Special Conditions B and/or D (where appropriate) all other Attendees are prohibited from doing those things permitted by Special Conditions D including and extending to the publication, broadcast or distribution by any other means of any composition, report or other material. The prohibition in this Condition 11 applies irrespective of the means of publication, broadcast, distribution and whether or not such means is specifically referred to in Special Conditions D.
All Attendees are reminded that many races and fixtures are given coverage on television, radio and in print and various other forms of media. By entering the Racecourse Attendees are accepting they may appear in such coverage. Accordingly, Attendees shall have no right to object to their inclusion in any such coverage. Each Attendee will give any additional consents or waivers required for the unrestricted lawful use of any coverage (if any) without request for payment or imposing any other conditions.
13.1 Dogs are not permitted in the Paddock Enclosure except for those required for disabled assistance.
13.2 Where dogs are permitted in the Course Enclosure they must be kept on leads at all times and must not be allowed to foul anywhere on the Racecourse.
13.3 To the extent we are legally able to do so, we reserve the right, if necessary, to force entry into a car to release animals which may be suffering.
14.1 Any property brought onto the Racecourse by an Attendee remains at all times at the entire risk of the Attendee. The Racecourse accepts no responsibility for the theft or other loss or damage to Attendees’ property.
14.2 Attendees must accept that, by its very nature, attending race meetings is not without risk. Attendees must therefore remain vigilant and exercise a reasonable degree of caution and care for themselves and those around them at all times.
14.3 Subject to Condition 14.4, we shall not be liable for any direct loss arising out of any breach by us of these Conditions where such loss was not reasonably foreseeable by us; nor shall we have any liability for any indirect or consequential loss, damage, costs or expenses, any loss of profits, loss of opportunity or loss of revenue whether foreseeable or not.
14.5 Nothing in these Conditions shall affect the statutory rights of any Attendee attending a race meeting as a consumer.
All vehicles parked or stored within the Racecourse are parked at the owners risk and the Racecourse accepts no responsibility for such vehicles.
16.1 Race fixtures and races may be abandoned at any time in accordance with directions from the Horse Racing Authority and any successor body, the police or other emergency services. Fixtures and races may also be delayed or abandoned in other exceptional circumstances beyond our reasonable control.
16.2 In the event of any fixture being abandoned the refund policy is as set out in Annex [A].
16.3 In the event that a refund is due to an Attendee pursuant to the Racecourse policy, refunds cannot be made on racedays. To obtain a refund Attendees should send their badge/ ticket with full address details, within  months of the date of the race meeting to: [A].
16.4 Save as set out in these Conditions, we will have no further liability in relation to any abandoned or delayed racing.
16.5 We give no guarantee that any race or race meeting will take place; nor do we give any representation or warranty concerning the nature or quality of any race or meeting which may be held at the Racecourse.
16.6 Save as provided above, we shall not be liable to any Attendee if and to the extent that any failure or omission by us results from any event beyond our reasonable control such as, but not limited to, war, acts of terrorism, civil disturbance, any order or act of a governmental or regulatory body, fire, flood, severe adverse weather conditions, labour dispute, lock-out, disease, epidemic or other circumstances concerning the healthcare or well-being of humans and/or animals.
Ticket prices are inclusive of VAT. The Racecourse reserves the right to charge VAT (or any other applicable tax or levy) on any other services supplied including sponsorship and corporate hospitality.
In the event of an emergency (bomb scare, fire hazard, etc.) all areas must be evacuated. Please listen to announcements over the public address system. Any emergency should be reported immediately to a member of the Racecourse staff and/or the Racecourse Office.
We will use our discretion in deciding when to enforce these Conditions. The nature and complexity of racecourse operations means that we are unlikely to enforce these Conditions in every instance in which there is a breach. However, notwithstanding this we nonetheless reserve the right to enforce (without limitation whether by taking practical steps and/or bringing legal proceedings) in every instance where we deem it appropriate. No failure or delay to enforce, or decision by us not to enforce, should be construed as a waiver of our right to do so.
These Conditions shall be governed by the laws of England and Wales. In the event of a dispute relating to these Conditions the courts of both England and Scotland shall have jurisdiction.
The following Special Conditions apply only to certain classes of Attendee. Most Attendees will not fall within any of the categories covered by the following Special Conditions. Attendees will only be required to comply with, and will only be entitled to any of the rights and privileges set out in, the following Special Conditions where specifically and expressly admitted to the Racecourse on the basis of one or more of the categories of Special Condition. An Attendee may, however, be admitted on the basis of more than one of the relevant categories.
21.1 These Special Conditions A apply to all Attendees who are actually involved in racing at a particular fixture whether as racecourse officials including but not limited to BHB and HRA officials, racehorse owners, trainers, jockeys, veterinary or other animal care or welfare professionals, assistants to any of the foregoing, stable staff, drivers or other Attendees fulfilling comparable roles directly related to the business of racing on the relevant day (Racing Professionals).
21.2 These Special Conditions A apply whether or not a Racing Professional Attendee holds a badge, PASS Card or other entitlement to enter the Racecourse.
22.1 Where your entry to the Racecourse is by PASS Card you must show your PASS Card at the PASS entrance to collect your day badge allocation.
22.2 Where appropriate, your PASS Card and/or badge will entitle you to access to the Racecourse’s owners’ and trainers’ facilities, the Parade Ring and the Winners’ Enclosure. Racing Professionals will be granted access to the different areas of the Racecourse depending upon the role of the relevant Racing Professional, as we determine.
22.3 All vehicles including all vehicles used to transport horses must be driven with the utmost care whilst on the Racecourse and all vehicle drivers must comply with all instructions of Racecourse staff and other officials. Vehicles must only be driven along routes and parked in areas specifically designated by us. We reserve the right to require that any vehicle be moved if it is not parked in an area designated by us or if it is otherwise obstructing the smooth operation of the Racecourse or represents a safety hazard.
23.1 We (and or our duly authorised agents and sub-licensees) may from time to time enter into agreements with third parties under which those third parties, their sub-contractors and licensees are permitted to enter the Racecourse for the purpose of producing still images or audio/visual/data coverage of races and fixtures and/or transmitting, broadcasting or otherwise distributing such coverage from the Racecourse (a Third Party Media Agreement). These Special Conditions B apply to all Attendees who are present on the Racecourse under the terms of a Third Party Media Agreement (Media Attendees).
23.2 These Special Conditions B apply whether or not a Media Attendee holds a badge, PASS Card or other entitlement to enter the Racecourse.
23.3 Subject to any special conditions that may be agreed in any Third Party Media Agreement all Media Attendees granted access to the Racecourse under these Special Conditions B must hold and maintain, or their employers must hold and maintain, comprehensive and adequate public liability insurance with a reputable insurer on industry standard terms to cover a reasonable level of liability for any claim for which they may become liable as a result of any loss or damage which they cause whilst present on the Racecourse. We reserve the right to refuse entry to, or to expel, any Media Attendee admitted under these Special Conditions B who does not produce satisfactory evidence of such insurance on demand or within such period as we may determine.
24.1 Ordinarily the rights which Attendees have to produce audio/visual/data coverage of races and fixtures is limited under Condition 10. However, where Media Attendees are present on the Racecourse under the terms of a Third Party Media Agreement it is likely that the scope of the rights which the relevant third party enjoys in respect of, or to produce and exploit, audio/visual/data coverage of races and fixtures will be wider than that permitted under Condition 10.
24.2 To the extent that the rights granted under a Third Party Media Agreement are wider than the rights granted under the General Conditions, including (but not limited to) Condition 10, Media Attendees will be entitled to exercise and exploit those rights granted to the third party under the relevant Third Party Media Agreement.
24.3 Please note, however, that save where we have expressly agreed otherwise in writing the rights granted a third party under a Third Party Media Agreement will be personal to that third party. Accordingly, Media Attendees’ rights to attend the racecourse will be strictly as an employee or sub-contractor to the relevant third party and Media Attendees will not be entitled to exercise any rights to, or to produce and exploit, audio/visual/data coverage of races and fixtures on their own behalf or for any purpose other than that permitted under the relevant Third Party Media Agreement.
24.4 Media Attendees must comply with the terms of any applicable HRA Instructions which may be relevant to their activities on the Racecourse. Particular attention is drawn to HRA Instructions 5.1 and 5.2(2) which are set out in the Annex to these Conditions.
If and to the extent that there is any conflict between these Conditions and the terms of any Third Party Media Agreement, the terms of the Third Party Media Agreement shall prevail.
26.1 These Special Conditions C apply to all Attendees who have been granted an express licence by the Racecourse and who hold badges or other entitlements to enter British racecourses allocated by or on behalf of the RCA to take photographs of races, fixtures and other activities on the racecourses (Photographers’ Accreditation). At the time of publication of these Conditions this function is performed by the RCA/HWPA Press Liaison Committee but these Special Conditions C apply to any press badges allocated by this or any successor body empowered by the RCA to do so.
26.2 Only those persons who attend the Racecourse holding a valid and subsisting Photographers’ Accreditation (Authorised Photographers) will be entitled to enter the Racecourse on the basis of these Special Conditions C.
26.3 Without prejudice to Condition 26.2, these Special Conditions C apply whether or not an Authorised Photographer holds a badge, PASS Card or other entitlement to enter the Racecourse.
27.1 In these Special Conditions C the following words and expressions shall have the following meanings:
27.1.1 Internet means the global network of computer systems using TCP/IP protocols known as the world wide web.
27.1.2 Newspaper and News Magazine mean, respectively, a newspaper or magazine published and distributed in printed paper format but specifically excluding any “one off”, special or commemorative edition or supplement and newspaper or magazine based on a specific racecourse.
27.1.3 Photograph means any still visual image, or information capable of being converted into a still visual image, (whether such still visual image is in physical, negative or digital form or any other form of electronic storage of whatever nature and whether existing now or invented in the future) but shall specifically exclude any moving images, digital sequencing or audio in any form.
27.1.4 Publish means to use, reproduce, distribute, store or communicate to any person in any form (whether in hard or electronic copy, whether permanent or transient and whether existing now or invented in the future).
27.2 Authorised Photographers shall produce satisfactory evidence of their Photographer’s Accreditation upon demand. We reserve the right to refuse entry to, or to expel, any Attendee who does not produce such evidence when asked to do so.
27.3 All Authorised Photographers granted access to the Racecourse under these Special Conditions C must hold and maintain, or their employers must hold and maintain, comprehensive and adequate public liability insurance with a reputable insurer on industry standard terms to cover a reasonable level of liability for any claim for which they may become liable as a result of any loss or damage which they cause whilst present on the Racecourse. We reserve the right to refuse entry to, or to expel, any Attendee admitted under these Special Conditions C who does not produce satisfactory evidence of such insurance on demand or within such period as we may determine.
27.4 Authorised Photographers must wear any form of identification issued by us to identify them as Authorised Photographers and will return any such identification upon request.
27.5 Save as we may expressly agree otherwise in writing from time to time, Authorised Photographers must not wear any form of branded clothing or otherwise participate in any promotional or other commercial activity on the Racecourse.
27.6 Authorised Photographers will not do any of those things prohibited by Condition 10 save as expressly permitted by these Special Conditions C.
27.7 Authorised Photographers will only Publish Photographs:
27.7.1 in a Newspaper or News Magazine; or
27.7.2 as a reproduction on the Internet of an equivalent electronic version (operating under the same or a substantially similar title or brand name) of any Newspaper or News Magazine in which the Photograph is actually Published. A Photograph must only be made available on the Internet subject to terms which incorporate clear and legally binding provisions prohibiting:
(a) the reduction of any Photograph to hard copy form; and/or
(b) the Publication of any Photograph except in order to enable it to be viewed on the relevant Internet website or service.
We acknowledge that Newspaper and News Magazine versions of a Photograph may be published at different times to Internet website versions of the same Photograph and that the different versions may therefore not be identical.
27.8 Authorised Photographers must comply with the terms of any applicable HRA Instructions which may be relevant to their activities on the Racecourse. Particular attention is drawn to HRA Instructions 5.1 and 5.2(2) which are set out in the Annex to these Conditions.
28.1 These Special Conditions D apply to all Attendees except on-course bookmakers’ representatives who hold press badges or other entitlements to enter British racecourses allocated by or on behalf of the RCA (Press Accreditation). At the time of publication of these Conditions this function is performed by the RCA/HWPA Press Liaison Committee but these Special Conditions D apply to any press badges allocated by this or any successor body empowered by the RCA to do so.
28.2 Only those persons who attend the Racecourse holding a valid and subsisting Press Accreditation (Authorised Journalists) will be entitled to enter the Racecourse on the basis of these Special Conditions D.
28.3 Without prejudice to Condition 28.2, these Special Conditions D apply whether or not an Authorised Press Attendee holds a badge, PASS Card or other entitlement to enter the Racecourse.
29.1 In these Special Conditions D the following words and expressions shall have the following meanings:
29.1.1 Article means any composition or fixture report created at the Racecourse about a race or fixture or about any person involved in any race or fixture, whether for immediate, simultaneous or delayed publication or other distribution.
29.1.2 Internet means the global network of computer systems using TCP/IP protocols known as the world wide web.
29.1.3 Mobile Text Service means a service, whether free or pay, via which text only (that is, no audio/visual content whatsoever) versions of Articles are distributed using mobile telecommunications technologies such as GPRS and 3G to devices which are capable of two-way communications of data and voice and intended for use while the user is in motion.
29.1.4 Newspaper and News Magazine mean, respectively, a newspaper or magazine published and distributed in printed paper format but specifically excluding any “one off”, special or commemorative edition or supplement and newspaper or magazine based on a specific racecourse.
29.1.5 Publish means to use, reproduce, distribute, store or communicate to any person in any form (whether in hard or electronic copy, whether permanent or transient and whether existing now or invented in the future).
29.2 Authorised Journalists shall produce satisfactory evidence of their Press Accreditation upon demand. We reserve the right to refuse entry to, or to expel, any Attendee who does not produce such evidence when asked to do so.
29.3 All Authorised Journalists granted access to the Racecourse under these Special Conditions D must hold and maintain, or their employers must hold and maintain, comprehensive and adequate public liability insurance with a reputable insurer on industry standard terms to cover a reasonable level of liability for any claim for which they may become liable as a result of any loss or damage which they cause whilst present on the Racecourse. We reserve the right to refuse entry to, or to expel, any Attendee admitted under these Special Conditions D who does not produce satisfactory evidence of such insurance on demand or within such period as we may determine.
29.4 Authorised Journalists must wear any form of identification issued by us to identify them as Authorised Journalists and will return any such identification upon request.
29.5 Save as we may expressly agree otherwise in writing from time to time, Authorised Journalists must not wear any form of branded clothing or otherwise participate in any promotional or other commercial activity on the Racecourse.
29.6 Authorised Journalists will not do any of those things prohibited by Condition 10 save as expressly permitted by these Special Conditions D.
29.7 Authorised Journalists will only Publish Articles:
29.7.1 in a Newspaper or News Magazine; or
29.7.2 as a reproduction on the Internet or a Mobile Text Service of an equivalent electronic version (operating under the same or a substantially similar title or brand name) of any Newspaper or News Magazine in which the Article is actually Published. The terms upon which any Article is made available on an Internet website or a Mobile Text Service must incorporate clear and legally binding provisions prohibiting:
(a) the reduction of any Article to hard copy form; and/or
(b) the Publication of any Article except in order to enable it to be viewed on the relevant Internet website or Mobile Text Service.
We acknowledge that Newspaper and News Magazine versions of an Article may be published at different times to Internet website or Mobile Text Service versions of the same Article and that the different versions may therefore not be identical.
29.8 Authorised Journalists will not Publish:
29.8.1 “live text coverage” (or similar) of any race or fixture or any other activity at the Racecourse; or
29.8.2 any statistics or other information for commercial exploitation (including but not limited to any of those items of racing data referred to in Condition 10.3).
29.9 Authorised Journalists are not permitted to take photographs or make other visual records of any race, fixture or other activity at the Racecourse unless they have also been permitted access to the Racecourse as Authorised Photographers under Special Conditions C or are otherwise permitted to do so under the terms of a Third Party Media Agreement and Special Conditions B.
29.10 Authorised Journalists must comply with the terms of any applicable HRA Instructions which may be relevant to their activities on the Racecourse. Particular attention is drawn to HRA Instructions 5.1 and 5.2(2) which are set out in the Annex to these Conditions.
29.11 Authorised Journalists should not use the Press Room or other press facilities when not working. Only Authorised Journalists may enter the press room. No associates or family members may be brought into the Press Room.
29.12 Smoking is not prohibited in the Press Room.
30.1 These Special Conditions E apply to all Attendees who are involved in any bookmaking activities on the Racecourse. This includes Bookmakers (as defined in paragraph 1.6 below) and any person employed or engaged by a Bookmaker to assist in any way whatsoever with the carrying out of bookmaking activities on the Racecourse.
30.2 All references to ‘Special Conditions E’ shall include all and any policies and/or procedures referred to in them.
30.3 These Special Conditions E shall take effect on 1 January 2018.
30.4 We shall provide at least 3 months’ notice of our intention to make any material change to these Special Conditions E and before making any such material change shall consult with the Bookmakers. Full details of any material change shall be made available via our Nominated Contractor’s website not less than 2 weeks before such material change comes into effect.
30.5 Nothing in these Special Conditions E shall limit or restrict our ability to make and we shall be entitled to issue minor changes, supplementary rules and/or guidelines to Special Conditions E from time to time and such minor changes, supplementary rules and/or guidelines shall have immediate effect.
Bookmakers and Staff
30.6 The only Attendees who shall be permitted to accept or lay off bets on the Racecourse shall be:
30.6.1 the holders of a general betting operating licence; and
30.6.2 any person employed by the holder of a general betting operating licence under a written contract of employment and named on the general betting operating licence of their employer.
For the purposes of these Special Conditions E, this category of Attendees shall be known as Bookmakers.
Staff means any employee or other person engaged by a Bookmaker to provide or assist with the carrying out of bookmaking activities on behalf of the Bookmaker, but who does not accept or lay off bets.
30.7 These Special Conditions E apply to all Bookmakers and Staff whether or not they hold any other badge, PASS Card or other entitlement to enter the Racecourse.
IMPORTANT NOTE TO BOOKMAKERS
31.1 In these Special Conditions E the following words and expressions shall have the following meanings:
Admission to the Betting Areas
Conduct in the Betting Areas
and shall comply with Condition 2.7.2 above regarding the prominent display of terms.
Breach of Special Conditions E
SPECIAL CONDITIONS F – CONTRACTORS, TRADES AND EXHIBITORS
30. Scope of Special Conditions F
30.1 These Special Conditions F apply to all Attendees who are not permitted to enter the Racecourse under any of the other Special Conditions but who have been permitted by the Racecourse to carry on a trade, advertise, distribute leaflets or conduct any other commercial or promotional activities on the Racecourse which would otherwise be prohibited by Condition 7.
30.2 Only those Attendees who have been granted express written permission by us to enter the Racecourse on the basis of these Special Conditions F (a Commercial Authorisation) shall be entitled to do so (Authorised Commercial Attendees). All Attendees wishing to obtain Commercial Authorisation must apply to us well in advance of the date of the fixture on which they wish to carry on a commercial or promotional activity. We shall be entitled to take a reasonable period to assess and respond to any such request and to negotiate and agree the terms of any Commercial Authorisation.
30.3 These Special Conditions F apply whether or not an Authorised Commercial Attendee holds a badge, PASS Card or other entitlement to enter the Racecourse.
31.1 We will grant all Commercial Authorisations in writing. Only written Commercial Authorisations will be valid and binding upon us.
31.2 All Authorised Commercial Attendees must produce satisfactory evidence of your Commercial Authorisation upon demand. We reserve the right to refuse entry to, or to expel, any Authorised Commercial Attendee who does not produce such evidence when asked to do so.
31.3 All Authorised Commercial Attendees granted access to the Racecourse under these Special Conditions F must hold and maintain, or their employers must hold and maintain, comprehensive and adequate public liability insurance with a reputable insurer on industry standard terms to cover a reasonable level of liability for any claim for which they may become liable as a result of any loss or damage which they cause whilst present on the Racecourse. We reserve the right to refuse entry to, or to expel, any Attendee admitted under these Special Conditions F who does not produce satisfactory evidence of such insurance on demand or within such period as we may determine.
31.4 Authorised Commercial Attendees must wear any form of identification issued by us to identify them as Authorised Commercial Attendees and will return any such identification upon request.
31.5 Authorised Commercial Attendees may only carry on the commercial activity expressly referred to in the relevant Commercial Authorisation and no other commercial activity. We reserve the right to limit the physical areas on the Racecourse where an Authorised Commercial Attendee may carry on commercial activity and to specify the times at which he or she may do so. We further reserve the right to make changes to the scope and other terms of any Commercial Authorisation where reasonably required for the smooth and safe operation of the Racecourse and to minimise disruption or annoyance to other Attendees.
31.6 Where we require Authorised Commercial Attendees to do so, you will demonstrate the trade and/or provide samples of the products, leaflets, advertising or other commercial or promotional materials you wish to distribute at the Racecourse. Where we grant a Commercial Authorisation to carry on a particular trade or distribute a particular product or material the relevant Authorised Commercial Attendee will ensure that the actual trade, product or material will conform with any demonstration or sample you have provided to us in advance. We shall be entitled to refuse entry to, or to expel, any Attendee where this requirement is not met.
31.7 All trades and other commercial or promotional activities carried on at the Racecourse on the terms of any Commercial Authorisation shall be carried on at the risk and liability of the relevant Authorised Commercial Attendee. We shall have no liability for any such trade, commercial or promotional activity. However, we shall be entitled to require an Authorised Commercial Attendee to reimburse us on an indemnity basis for any losses, liabilities, costs, claims or expenses we suffer or incur as a result of or in connection with any trade, commercial or promotional activity carried on by that Authorised Commercial Attendee.
Published by Chester Race Company, April 2007
8. The attention of all Members of the Media is drawn to the HRA Instruction No. 5.2(2), namely:
1.1 Photographers may not position themselves on the racing surface or on or above the take-off or landing side of a fence or hurdle and are to remain on the outside of any running rail and are not to lean over any part of it. In addition, photographers must not stand behind any wing of a fence or hurdle or protrude a camera through any part of a wing.
1.2 Tripods and ladders must not be used before or for 45ft after a fence or hurdle. Camera support spikes may be used but must be behind the line of the running rail upright.
1.3 Photography is not to take place in the saddling boxes, parade ring, weighing room except with permission. This is only to be granted to photographers engaged in specific projects and under no circumstances is photography to take place in the official racecourse stables.
1.4 Photography inside the winners’ enclosure is to be restricted to those who are authorised by the Managing Executive.
1.5 With the exception of floodlit meetings, where special permission in specified areas may be granted, the use of flash equipment is not allowed on racecourses. Flash photography of horses when they are on the racing surface must not be permitted.
1.6 Photography of on-going medical or veterinary treatment is not permitted. Specific examples where photography is not considered acceptable, although the list is not exhaustive, include horses or riders undergoing treatment when screens have been erected, the interior of an ambulance when a patient is on board and inside designated treatment areas for both humans and equines.
9. Filming on the Racecourse is subject to contractual arrangements being in place prior to the raceday. Advance contact should be made with the racecourse managing executive to arrange the necessary accreditation.
10. The attention of all television and radio broadcasters is drawn to the HRA Instruction No. 5.1, namely:
3.1 Filming or radio interviews are not to take place on racedays in the following designated integrity areas without the prior permission of The Jockey Club: Weighing Room complex, Sampling Unit, Racecourse Stables, Judges’ Box, Stewards’ Viewing Boxes, The Start.
3.2 The sitting of television cameras and the activities of broadcasters in all other areas of the Racecourse are matters to be decided by the managing executive, who must always take into account safety, the smooth running of the meeting and ensure compliance with the requirements of paragraphs 3.4 – 3.10 (shown below).
3.3 If Jockey Club Officials consider that the activities of television crews in these areas are a threat to safety, the smooth running of the meeting or contravene paragraphs 9-16 below they will immediately inform the managing executive who will deal with the situation without delay in line with the requirements in paragraph 3.2.
3.4 The proposal to introduce any new type of tracking camera must first be cleared for safety by television companies with the Jockey Club Racing Department.
3.5 Tracking cameras must travel no less than ten yards from the side of the course or, if this is impossible no less than 50 yards in front of the leading horse. Vehicles carrying these cameras must be careful to avoid rapid acceleration or deceleration.
3.6 Any mobile camera designed to be carried by horse or rider must be authorised by the Jockey Club. A protocol for its use will then be developed by the Jockey Club with racing’s associations and the television companies.
3.7 Cameras at the start are not to be placed in such position that they will upset the horses or impede the starting procedures.
3.8 If cameras are positioned at the winning line, they must be sited so as not to interfere in any way with the photofinish mirror or the integrity cameras, or be attached to the winning post. Where facilities for cameras are limited, the integrity cameras must be given priority.
3.9 Broadcast cameras must not restrict the view of the Racecourse Stewards, Jockey Club Officials or integrity cameras.
3.10 The sitting of any cameras which encroach onto the track is to be agreed beforehand with the Inspector of Courses and the Racecourse Department.
Annex A. Abandonment.
1.1 In the case of abandonment before Racing or up to the Weighed In of the first Race there will a refund of badge/ticket cost. In the event of an abandonment after the Weighed In of the first race and up to the Weighed In of the third Race there will be a 50% refund of badge/ticket costs. In the event of abandonment thereafter there will be no refund. No cash returns will be paid on the day. All refunds to be administered after the meeting by post. Where the customer is entitled to any refund in order to qualify for such refund the customer must follow the procedure listed below.
1.2 On leaving the Racecourse collect an Abandonment Ticket from the Exit Gate.
1.3 Send the Abandonment Ticket with a covering letter stating the full name and address of the sender and if different from that of the sender, the full name and address of the purchaser of the tickets to Bangor on Dee Races, The Racecourse, Bangor on Dee, Wrexham Ll13 0DA. To be valid, such requests for refunds must be received in writing within one month of the abandoned raceday. The Company shall have no responsibility or liability of any nature in respect of any refund request received after that time.
A Christmas Thank You Giveaway
The promoter is:
Chester Race Company whose registered office is The Racecourse, Chester CH1 2LY.
The competition is open to entrees age 18+ excluding employees of Chester Race Company and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
There is no entry fee to enter this competition.
By entering competitions, an entrant is indicating his/her agreement to be bound by these terms and conditions and those of Chester Race Company.
Closing date for entries is midnight on 22/12/2021. After this date, no further entries will be permitted. If you enter after this date, your entry will not be counted. The winner will be contacted in the new year.
No responsibility can be accepted for entries not received for whatever reason.
Prizes are as stated below and no cash or other alternatives will be offered.
Bangor-on-Dee Racecourse experience. A behind the scenes tour with Jeannie Chantler, General Manager. Champagne lunch for 2 in the Wynnstay Restaurant.. Must be redeemed on either the 13th March 2022 or 9th April 2022.
The prizes are not transferable or refundable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
Chester Race Company’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
By entering, an entrant is indicating his/her agreement to be bound by these terms and conditions. The winner agrees to the use of his/her name in any publicity material, as well as their entry.
Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation (The Data Protection Act 2018) and will not be disclosed.